View Issue Details

IDProjectCategoryView StatusLast Update
0003741NoesisGUIUnitypublic2024-10-22 18:11
ReporterXaron Assigned Tosfernandez  
PrioritynormalSeveritycrash 
Status resolvedResolutionfixed 
Product Version3.2.4 
Target Version3.2.5Fixed in Version3.2.5 
Summary0003741: Game crashed with 3.2.4 p4
Description

We had a random crash in the field for our game. I cannot say what it caused. We're using Noesis 3.2.4 patch level 4.

We have the stack trace from Sentry (our crash reporting tool). Is there a way to get the debug symbols?

Attached Files
image.png (37,147 bytes)   
image.png (37,147 bytes)   
image-2.png (203,840 bytes)   
image-2.png (203,840 bytes)   
PlatformAny

Activities

Xaron

Xaron

2024-10-18 21:51

reporter   ~0010028

image-3.png (102,742 bytes)   
image-3.png (102,742 bytes)   
Xaron

Xaron

2024-10-18 21:54

reporter   ~0010029

It happened 3 times so far, in one case I got a minidump which I'm attaching here:

sfernandez

sfernandez

2024-10-21 10:46

manager   ~0010032

Thanks for the crash dump. I generated a patched library that fixes that crash (it includes all previous patches), could you please try it:
https://drive.google.com/file/d/1Zwi70ywQIafisZIJxD-UymLZsUT5Oprq/view?usp=sharing

Xaron

Xaron

2024-10-21 11:45

reporter   ~0010034

Thank you for the quick patch! I've added it to our project and will monitor if more crashes happen. As we don't have a repro that might take a while though.

Xaron

Xaron

2024-10-22 16:47

reporter   ~0010035

We have a new crash, not sure it's the same, adding a new ticket: https://www.noesisengine.com/bugs/view.php?id=3746

sfernandez

sfernandez

2024-10-22 18:11

manager   ~0010038

I'm pretty sure the original crash is resolved with the patched library I posted, so I'm closing this.
Feel free to reopen it if you have any problem.

Issue History

Date Modified Username Field Change
2024-10-18 21:37 Xaron New Issue
2024-10-18 21:37 Xaron File Added: image.png
2024-10-18 21:37 Xaron File Added: image-2.png
2024-10-18 21:51 Xaron Note Added: 0010028
2024-10-18 21:51 Xaron File Added: image-3.png
2024-10-18 21:54 Xaron Note Added: 0010029
2024-10-18 21:54 Xaron File Added: d96b64ca-02fd-4842-8f6b-21fc20e86914.zip
2024-10-21 10:45 sfernandez Assigned To => sfernandez
2024-10-21 10:45 sfernandez Status new => assigned
2024-10-21 10:45 sfernandez Target Version => 3.2.5
2024-10-21 10:46 sfernandez Status assigned => feedback
2024-10-21 10:46 sfernandez Note Added: 0010032
2024-10-21 11:45 Xaron Note Added: 0010034
2024-10-21 11:45 Xaron Status feedback => assigned
2024-10-22 16:47 Xaron Note Added: 0010035
2024-10-22 18:10 sfernandez Status assigned => resolved
2024-10-22 18:10 sfernandez Resolution open => fixed
2024-10-22 18:10 sfernandez Fixed in Version => 3.2.5
2024-10-22 18:11 sfernandez Note Added: 0010038
2025-10-10 13:29 jsantos Category Unity3D => Unity